Chances are you’re reading this because your Orthoscan Mini C-Arm is down or in need of a repair ASAP. We are here to provide you with the utmost care and generate maximum up time with on-site rapid remediation with same day to 24-hour service. We are here to help you understand some of the costs associated with repairing your equipment. There are many factors that go into the price of a repair or warranty.
With most components, we are able to offer OEM parts at a cost lower than the OEM. Check out our parts here. We are able to provide this because of our experience in the field. Our President is the Technical Founder of Orthoscan, he designed the tube head that is used in the first 5 generations of machines. Christopher has been an Field Service Engineer for 13+ years since the inception of Orthoscan, that was founded in his basement.
Our FSE’s are all fully stocked with replacement parts. This is to keep shipping costs down when you’re in need of a quick repair. We have FSE’s strategically located throughout the United States to keep travel costs down and preform quick on-site repairs. Every FSE has been trained by our president and is routinely tested and inspected for quality insurance.
Important Factors that go into the price of a repair:
- Age: to a point, usually the older the unit is the more abundance of parts there are in the market.
- Location: The more the remote of the location the more it will be to service. Everything is put into perspective when thinking about travel like flights, rental cars, lodging, etc. Since our FSE’s are strategically located at main hub airports in every region, our flights are less expensive and keep travel costs low.
- Make & Model: The more saturated a unit is in the market the more readily available and cheaper the parts will be for that machine. The newer the make and model the harder it will be to get replacement parts. Then we must go through the OEM who will charge a premium on top of what they purchase the part for.