C-Arm Fluoroscopy Testimonials

Testimonials

Read about how medical imaging and healthcare professionals feel about their mini c arm fluoroscopy machine purchase from Minicarm.com

Chris and Joshua with MiniCarm are the best. They responded quickly , and flew to NC to repair our C-arm within 2 days notice and got the C-arm functional again so that we did not have to reschedule patients. This company is top notch and we are so grateful! Would highly recommend them !
Doctor – NC
My office purchased a Holgoic fluoroscan insight FD mini carm and the team at Minicarm.com was exceptional from the buying the machine to delivery. Highly recommend!!
Office Admin – OK
Josh/Dave, a sincere Thank You!! Even with such short notice you were able to assist!! It was only our first experience working with you and it was fantastic. Look forward to working with you again!!
Medical Education Manager – NJ
These guys are great, fixed my C-arm in 1 day, no waiting, great pricing as well. Knowing I didn’t even have to go 1 day without my fluoroscopic unit working gave me a great sense of security, thanks again Minicarm
Doctor – NY
Amazing Service, when others wouldn't call me back, Chris and his team answered, first call and helped instantly! Super friendly and professional too!:))
Doctor – WY
Great to work with very helpful
Administrator – MT
Great Mini C-arm. The team is very knowledgeable and there is no one else I would use to buy a orthoscan mini c-arm from
Nurse – NY
As a manufacturer’s rep/distributor for over ten years, can attest to the quality of service provided by Josh, Chris, Chris Jr. and the rest of their team. They quickly became a trusted partner and my first call when helping customers sell their pre-owned equipment for fair market value. For our clients needing continued service on their end of life systems, I did not hesitate to refer the minicarm.com team, knowing that they’d be well taken care of.
Distributor – NJ
Before we had the Hologic Insight 2 mini c arm, we were using traditional X-ray imaging and now our diagnostic capabilities for joint injections are now much more precise. It is an invaluable asset within our practice - with great thanks to the trained medical imaging experts with minicarm.com! They helped train us to use the machine and were readily available to help answer all of our questions during the first few weeks of use.
Doctor – IL
Josh and the team at Minicarm.com were wonderful to deal with and very responsive. They were able to get our equipment back up and running quickly with enabled us to continue doing our most important activity which is taking care of our patients!
Biomed – AL
Josh worked TechSupport for me at a job, he is second to none, helped me thru the issues with the system. Highly recommend 👍🏼
Biomed – KS
I’ve been a customer for several years, and Josh and his team truly know their stuff when it comes to mini C-arm machines. They make the whole process simple and stress-free every time. On top of that, their pricing is exceptional—you get incredible value for your money. You can tell they’re passionate about what they do and genuinely care about their customers.
Doctor – SC
The Hologic Insight FD Mini C Arm was a great purchase! We liked the Hologic Insight FD Mini C Arm’s option to use the rotating detector, but we weren’t sure if it was right for our needs…until we talked to the experts at minicarm.com. They helped us evaluate the model’s different features and operability within our setup. The overall buying process was a breeze, with clear pricing and excellent support along the way. The team answered all my questions promptly, making me confident about my choice. I highly recommend it!
Doctor – SD
I can say that the Orthoscan HD mini c arm machine has had a big impact on my orthopedic practice. Its portability is fantastic, it fits perfectly in our smaller space and compared to larger C arm machines, it’s more cost-effective and has lower radiation exposure.
Doctor – AZ
We were looking at Orthoscan mini c arms and the capabilities of the FD model offered exactly what we were looking for. The Orthoscan FD mini c arm price on minicarm.com was competitive compared to other providers we had looked at, but we were especially impressed with the repair and service options they offered - in case we have any problems down the line. I definitely recommend minicarm.com for anyone looking for a high-quality mini c-arm and expert technical support.
Administrator – CO
These guys were great! I needed a part for our Hologic Insight2 IMMEDIETLY and they got it to me NEXT DAY SHIPPING and even had it in stock! I could not find even find it anywhere else. Would hightly recomend!
Nurse – CA
I have purchased 2 min c-arms from this group and they make a great product and responsive to emails and requests.
Doctor – MO
Great service from those folks! They fixed our machine very quickly, so I highly recommend them!
Medical Education Manager – CO
I've been in the integrated medical space for 15+ years and have purchased multiple Mini C-Arms. My experience with Josh has been above and beyond anything I'd expect. Very professional, extremely responsive and the customer service is remarkable. To put this in context: I have friends in the space that could've gotten me Mini C-Arms. I went the route of minicarm.com particularly b/c of the units are rehabbed. I've inherited headaches from machines that haven't gone through the same rigors and I'll never do it again. Thanks Josh for all your help.
Doctor - FL
Great company and friendly people. They do an amazing job,fixing machines and delivering whatever you need. Definitely recommend trying their services, as I've been a happy customer for a couple years.
Administrator - GA
Great service from those folks! They fixed our machine very quickly, so I highly recommend them!
Medical Education Manager - CO
Great organization. Top prompt service. Use them for all Mini C-Arm work.
Doctor - CT
Prompt, efficient, knowledgeable service, so much better than Ortho scan.
Doctor - FL
Grateful I came across this company! My refurb Mini C-Arm works beautifully and looks practically brand new. Would recommend to everyone.
I needed a Mini C-Arm immediately for a project with quick timelines/startup (within 3 weeks). I rented the Hologic Insight 2 and the product was delivered within a few days. Joshua Bacon was fantastic to work with, communicated well, and when we had an operator error with the machine, Joshua walked the team through by phone to resolve the issue. Will absolutely utilize this company again.
Medical Manufacturer - TX
It has been a pleasure dealing with Minicarm.com. Their skilled engineers are professional and knowledgeable, not only in their field but they are dedicated in providing top-notch services. Our Mini C-Arm machine was not working, and when contacted, they immediately responded and came right away to fix the problem. I cannot recommend this company highly enough for any orthopedic office/hospitals seeking an innovative company and exceptional customer service.
Practice Manager - NY
Had the part we needed at a huge savings compared to wherever else we looked. The delivery was super fast and the communication with them is great. Look forward to working with them again if I ever need to replace a part.
Material Manager - IL
Chris and Josh did a great job for us with a mini c-arm. We saved taxes because we're out of state, and they gave us a great quote with great customer service. We had it shipped to CA and Chris himself delivered it to our office, installed it, and trained the doctor. All in all a very good experience, highly recommend.
Doctor - CA
Thanks again for helping us with our mini c-arm. It is working perfectly! We have a surgery center in CA and we have the Hologic InSight FD type of Mini c-arm. We have been doing cases with the mini c-arm and a message pops up randomly saying “An unrecoverable error has occurred forcing the disabling of x-rays. If the problem continues after restarting the system, please call Hologic Systems.” Hologic wanted us to replace the whole computer system but Mini C-Arm was able to repair the unit by replacing a power supply as a fraction of the cost.
Operations Manager - CA
I have a small, 1 doctor practice heavily relying on our Orthoscan mini-fluroscan. We see 40 patients a day. The unit we have stopped working a couple of months out of the warranty. When we called Orthoscan, they said it would be a $12,000 fix due to needing a new video card. After doing some internet research, I found Minicarm.com. I spoke with them briefly, and was reassured that the cost would be nowhere near $12,000. They sent a technician within a couple of days, and the unit was fixed at a fraction of the cost. I am very happy and I recommend Minicarm.com without hesitation.
Dr. - Virginia
We were in the process of doing injections in our office and needed a Mini C-Arm. We looked at many companies that are not only offering a good price point but also care for the client and be available when needed. I can truly say Chris and Josh fitted that role perfectly. They truly care for their business and made sure we are comfortable during the whole process. Chris even connected us with some clients who were doing similar business so we can bounce off ideas with them. They were attentive through the process and responded quickly for any documentation requirements for credentialing our Mini C-Arm. I would recommend them 100%.
Chris - Maryland
Being a small business, we could not afford the risk being ripped off. Joshua and the team at mini c-arm went above and beyond to make sure I was comfortable through the entire process. These are definitely guys you can trust!
Regenerative Medicine Clinic - North Carolina
We have used the Orthoscan MDI unit in our training room for years and it has become a key piece of equipment. We rented our unit from Minicarm.com for a number of years but decided recently to purchase it. Minicarm.com has provided great service and did an outstanding job of educating our staff on how to operated all aspects of the unit.
Tennessee Titans Athletic Training - National Football League
"We haven't purchased equipment from Chris, but he did repair equipment for us. Terrific person, knowledgeable, patient, hardworking, family man...I can go on and on. He's willing to travel to the equipment, wherever it is. Besides being good at his job and true to his word, he volunteers at a youth sports program. We're hoping to do more business in the future!"
Jimmy - Radiology Solutions
Chris & Joshua are great to work with highly recommend.
Equipped MD Inc.
To whom it may concern, I am extremely pleased with the repair services performed by Minicarm.com with our Orthoscan C-arms. Our physicians & clinical staff are astounded with the results of image quality & reliability through their skillful calibrations. In short, they solved all our imaging errors and displayed enabled our aging C-arm to run like brand new. They also took the time to explain the fine points of this C-arm repair and provided education on site. Natural professionalism, expert troubleshooting skills and empathy for our clinical staff & patients are what make Minicarm.com the ultimate resource for the Orthoscan C-arm. There are truly no substitutes for Mini's abilities in this profession.
Kaiser Permanente
After a less than ideal relationship with the service department of our manufacturer's c-arm I stumbled upon the services of Minicarm.com. I have requested several site visits for service over the last year and I'm continually impressed with their quick and professional service. Christopher Bacon provided expert diagnosis and repair of our c-arm and I will not hesitate to use Minicarm.com's services in the future.
Senior Clinical Engineering Specialist, Ohio
Really better than the OEM when comes to customer service. OEM made me wait over a week. Called them and showed up the next day. Great service and cheaper!
General Rating by a Hospital
The field service engineers here are extremely professional and intelligent. They called into the manufacturer (my company)and already knew the parts needed to repair the machine. This never happens!!!! For example: a technician calls in and after at least 30 minutes of me troubleshooting over the phone the issue can be narrowed down to a few components. Then an estimate is sent over to the technician. A few hours later I receive an email from a 3rd party purchasing company that has no information at all other than part numbers. This is the medical field, so I have to do leg work to find the serial number to get the estimate that was originally sent to the technician. No issues at all like that with CG after 5 minutes of them telling me what they needed I got a PO with needed information to process. These guys are awesome which are rear to come by... Everyone hire them to make my life easier!!!!!!! Sincerely
Product Support Engineer Major X ray manufacturer
Chris and his field engineers are by far the best I have ever worked with. Quality work,on time service, jobs done correctly the first time. He explains everything to his customers, making sure they completely understand what repairs are needed. Very professional and a pleasure to work with.
Independent Service Organization
Great service, easy to deal with, very knowledgeable since he is the technical founder of Orthoscan. Quick response time. Highly recommend!
Jim Miller
Gayla Hullinger - RSTI
Robert Slater - Unit Owner
Very good business experience. The team has a great expertise on their products. Hope we'll renew this experience.